Our favorite tour
This was a big hit with our family. The ride was great through the trail and the instructors were wonderful. This is kid is friendly though I advise them to be at least 8 or 9 to be able to ride without worry. If you are a novice rider stick to the one hour tour. Make sure you wear pants and shoes you don’t mind getting dirty.
Response from SALTours
Thank you for your fantastic review! We’re so happy to hear your family had a great time on the ride and that our instructors made the experience even better. We appreciate your helpful tips for future riders and are glad you found it enjoyable for kids and beginners alike. Hope to see you on the trails again soon! 🐎🌿😊
A great way to spend the day though windy days can make it difficult.
This is a great value for the money. You get a boat ride, pull up to a nice beach to swim and hang out, then you get a deli style lunch and finally go out to about 20ft of water to snorkel. The only negative was it was a very windy day so snorkeling was difficult but we did get to see fish and coral. With that if you are brining children I would advise at least 10 years old and be decent swimmers. They give you floating rings to wear but even many of the adults were having problems. I don’t want to put bad weather against the tour they cannot control that. The staff was awesome they really made the whole experience special.
Response from SALTours
Thank you for your wonderful review! We’re thrilled to hear you enjoyed the boat ride, beach time, lunch, and snorkeling. While the weather can sometimes be unpredictable, we’re glad you still got to see fish and coral. We truly appreciate your advice for families and your kind words about our staff—we’ll be sure to pass along your compliments. We hope to welcome you back for another great adventure! 🌊🐠☀️
Decent
We booked this because of the partnership with el conquistador for transportation purposes since it is located in Fajardo. The other Yunque tours included more. I expected to do the natural slide to the river and also the rope swing that was shown on another site. It didn’t happen. Disappointed in what we got for the price. 4 hours of which half of that time is spent driving and just seeing a tower, water fall, and little time spent in the river to swim. I’d suggest you stay in San Juan and book through viator for a better excursion. This tour should be 1 hour longer to count as half day.
Response from SALTours
Thank you for your feedback. We’re sorry to hear the tour didn’t fully meet your expectations. While we do our best to provide an enjoyable experience, every tour offers something unique, and not all include the activities you may have seen elsewhere. The itinerary is designed to showcase some of El Yunque’s most beautiful and accessible spots within the allotted time, while also considering transportation logistics. We appreciate your suggestion and will take it into account as we continue improving our offerings. We hope you’ll give us another chance in the future! 🌿😊
That will steal your money and leave you hanging
Don’t use them..they will steal your money and leave you hanging. We drove two hours only to find that they left us for being literally 3 minutes late.
Response from SALTours
We’re sorry to hear about your experience, but we do have a strict policy regarding tour departure times to ensure a smooth experience for all guests. Arriving on time is crucial, as tours operate on a schedule, and out of fairness to other guests, we cannot delay departures. We always encourage guests to plan ahead for travel time and arrive early. While we understand your frustration, we hope you can appreciate the importance of keeping the tour running as scheduled. If you’d like to discuss this further, please reach out—we’d be happy to assist.
Not worth it
We had Ruben Sr. as our guide, nice guy, friendly, speaks well. We just didn’t enjoy the tour as much as we thought we would. We went to the Rainforest visitor’s center and watched a 15 minute video about the Rainforest… there’s no hiking on this trip. Then we got dropped off at the beach which is no where close to being as clean as the beach at the hotel. (Ex. Garbage and syringes washed up). It was a waste of our time and money. We would not recommend this trip.
Response from SALTours
Thank you for sharing your thoughts. We’re sorry to hear that this tour didn’t meet your expectations. Our rainforest experience does begin with an informative video at the visitor center to help guests understand the significance of the area. While this tour is more focused on learning and relaxing, we understand it may not have been what you were hoping for if you were expecting more hiking or active exploration. Regarding the beach, we take cleanliness very seriously, and we’re concerned about your experience. We’ll look into it and make the proper report to the city hall,since this is a public beach to ensure the location is properly maintained. We appreciate your feedback and will use it to improve future tours.
Rain forest half day
I have been at a rain forest tour before . Seeing the tower, climbing to the top of the mountain to walk a long path and see birds and frogs and ended at a waterfall and swimming area and experience a total down pour of rain. It was magical.
This tour was quite different – no agenda was shared as to what we were doing first , second , etc.
entered the rain forest in our van – guide painted out a water fall-drove past it -kept climbing the mountain to stop at the tower , take some pictures and climb up the tower for a great view, next stop to see some frogs and snails and shared the vegetation at bono and climbed some steps to see a round man made lake and bridge, then back down the mountain to see the waterfall – take a few pictures- then drive to the bottom of the rainforest to private property and take a five minute walk to a river where you could jump off a cement platform and swim. You could not bring drinks or food to this area.
Never stopped for souvenirs or something to eat or drink. just straight home where everyone was super hungry and wanted to stop at the souvenirs shops along the way.
Response from SALTours
Thank you for your feedback! We’re sorry to hear that this tour didn’t meet your expectations. We do our best to provide a unique experience each time, but we understand that everyone has different preferences when it comes to what they’re looking for in a rainforest adventure. The tour’s itinerary may differ from other experiences, as we focus on showcasing the beauty and highlights of the rainforest in a different way, prioritizing nature stops and scenic views. We appreciate your thoughts on food, drinks, and souvenirs—those are things we can consider for future tours to improve the experience. We hope you’ll give us another chance next time to offer you an even better adventure! 🌿😊
Amazing!!! Otherworldly!
Both excursions are an immersive experience of two natural wonders in one full day!! Bring your phone! Make sure it’s in a waterproof bag. But bring it.
Response from SALTours
Thank you for the fantastic review! We’re so glad you enjoyed experiencing two natural wonders in one day—it really is an unforgettable adventure! Great tip about bringing your phone in a waterproof bag; there’s so much beauty to capture. We hope to welcome you back for another immersive experience soon! 🌿📱✨
Great tour! Ask for Kevin and Nanny!!
We had the best tour guides, Kevin and Nanny. These boats were so much fun! The reef life was fun to watch all of the fish and see what other things in the water you could find. The beach that you rest on was beautiful! Bring plenty of sunscreen, there’s an ice chest on the boat to throw a couple of waters into. there’s some granola bar snacks on the boat provided, and a “dry” ish compartment spot on the boat, it doesn’t stay fully dry though so plastic zip bags or a wet bag would be helpful to keep things drier. You will not be disappointed! Thank you!
Response from SALTours
Thank you for the wonderful review! We’re thrilled to hear you had an amazing time with Kevin and Nanny, and that the boats and reef life added to the fun experience. It sounds like you made the most of the adventure, and we really appreciate the helpful tips for future guests. We hope to see you back soon for another unforgettable day out on the water! 🌊🐟☀️
Amazing Experience!
As a former local who now live in NYC, it was great coming back home and going on this tour with The Legend Matteo. As a great guide he walked us through how to operate and stay safe on the boats. Overall a great experience front to back i HIGHLY recommend this to any tourists or locals!
Response from SALTours
Thank you for the fantastic review! It’s wonderful to hear that coming back home and experiencing the tour with Matteo made your visit even more memorable. We’re glad you felt safe and enjoyed every moment of the adventure. Your recommendation means a lot to us, and we hope to welcome you back again soon—whether as a local or a tourist! 🌟🌊😊
A Day in Paradise was Awesome!
Excellent service and a wonderful experience for myself and my family.
